SERVICE & REPAIRS

At Sylvester Keal, we prioritize minimizing downtime and ensuring smooth business operations. Our prompt repairs swiftly resolve equipment issues, minimizing impacts on your operations. Trust us to optimize equipment performance, reduce breakdown risks, and extend its lifespan, allowing you to focus on running your business effectively.

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OUR NATIONWIDE SERVICE ENGINEERS

18TH EDITION ELECTRICAL

GAS SAFE CERTIFIED

F-GAS CERTIFIED

WRAS APPROVED

CHAS ACCREDITED

UP TO DATE QUALITY TRAINING

SK FIRST TIME FIX RATE

We take great pride in our exceptional first time fix rate. But we are always striving to push the boundaries and improve this further. By partnering with only the most trusted industry experts, we ensure that our customers receive the highest quality equipment available. With our unwavering commitment to prompt repairs and minimizing downtime, we prioritize optimizing your equipment’s performance, reducing breakdown risks, and extending its lifespan.

Manufacturer Training

Our engineers attend regular training days with our trusted manufacturers, to keep their knowledge of catering equipment up to date. This is pivotal in order for us to offer our best possible service to our customers.

Van Stocks

We aim to stock our vans with the majority of parts required to repair the equipment we attend. We advise our customers to invest in trusted equipment with universal parts for more affordable, fast repairs.

Manufacturer's Recommended Parts

oWe source all our parts directly from our trusted partners. Our strong relationships offers more affordable pricing for our customers, while never compromising on quality.

How we keep our promises...

With our brand new all-in-one workforce management software empowers us to streamline our service operations, improving customer’s visibility and communication. Read more about our;

FULL ASSET MANAGEMENT

CUSTOMER PORTAL

LIVE TRACKING STATUS UPDATE

MOBILE ENGINEER APP

HOW CAN WE HELP YOU...

Servicing & Repairs

Frustrations often arise for caterers when commercial kitchen equipment malfunctions, disrupting their workflow. At Sylvester Keal, our experienced team of commercial catering equipment engineers understand the impact of such failures and is ready to assist you. We offer a range of service contracts, including Planned Preventative Maintenance plans, ensuring prompt repairs and seamless operations in your kitchen. Count on us for reliable repairs and smooth running. Explore our services further to discover how we can support you.

planned preventative maintenance

Planned preventative maintenance is the key to keeping your commercial kitchen running smoothly and avoiding any unexpected breakdowns. At Sylvester Keal, we understand the unique needs of your operation and offer tailored PPM plans designed to fit your schedule and usage frequency. If your kitchen operates in a bustling environment with frequent equipment usage, our quarterly visits from highly skilled engineers will ensure the safety and optimal performance of all your equipment. However, if your kitchen experiences less activity, a six-month visit may be more suitable. Rest assured, once we agree on a suitable timeframe, we take full responsibility for completing the job on time, accommodating your busy working hours.

Industry standards & regulations...

As a business owner, it’s essential to ensure that your catering equipment meets all necessary regulations and standards. From health and safety guidelines to environmental regulations, compliance is key. At Sylvester Keal, we understand the importance of adhering to industry standards and regulations. With our highly qualified engineers, you can rest assured that your equipment operates safely and efficiently, avoiding fines and legal issues. Say goodbye to expensive part replacements, and hello to cost savings and peace of mind.

Warranty Protection...

Most catering equipment comes with a warranty, and attempting DIY maintenance or repairs might void this warranty. But worry not, because our team of qualified engineers at Sylvester Keal have the necessary training and expertise to carry out maintenance without affecting the warranty. With us by your side, business owners can enjoy peace of mind knowing that their equipment remains protected and their warranties intact. Focus on running your business while we take care of your catering equipment’s maintenance needs.

Cost Savings...

While it may be tempting to tackle maintenance and repairs yourself to save money, it can actually end up costing you more in the long run. Without the necessary expertise, you might overlook underlying issues that can lead to more significant problems down the line. With the help of our qualified engineer at Sylvester Keal, you can detect and resolve problems before they escalate into major issues, potentially saving our customers hundreds of pounds in repair costs.

SERVICE CONTRACTS

From ovens and refrigerators to dishwashers and grills, commercial kitchen equipment is a significant investment for any business owner. To ensure the longevity and proper functioning of this equipment, we recommend a service contract agreement for piece of mind…

REGULAR MAINTENANCE...

Our service contracts provide scheduled maintenance visits, which can help detect any potential issues before they turn into significant problems. Regular maintenance can also extend the life of the equipment and prevent expensive repairs or replacements.

TAKE FIRST PRIORITY...

With our service contract, your business receives priority service in case of equipment breakdowns. This can be especially crucial during busy periods, where equipment failure can lead to significant revenue losses. With an SK service contract, you’ll have a guaranteed response time, which can help minimize downtime and ensure that your kitchen is up and running quickly.

DISCOUNTED RATES...

With our service contract, you’ll receive discounted rates on repairs and replacements. This can help reduce costs and provide peace of mind, knowing you’re getting the best possible value for your money.

IMPROVED PERFORMANCE...

Regular maintenance and repairs carried out under our service contract can help improve the equipment’s performance. This can help increase energy efficiency and reduce operating costs.

Get In Touch

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